Ongoing Vacancies for Front Desk Agents in the United Kingdom
We are a reputable hotel based in the UK, seeking a skilled and friendly Front Desk Agent to join our team.
What will you do?
While working with in the position, you’ll perform some of the following tasks highlighted below
- Greeting guests and providing excellent customer service
- Handling check-ins and check-outs
- Processing payments and handling cash and card transactions
- Responding to guest inquiries and addressing any issues or concerns
- Providing information about the hotel and its amenities
- Booking reservations and managing the hotel’s booking system
- Keeping the front desk area clean and organized
- Following hotel policies and procedures
- Assisting with other duties as needed
Qualifications and Skills
To work in the position, you’ll be required to meet all or some of the following expectations;
- High school diploma or equivalent
- Minimum of 1-year experience in a customer service environment
- Strong attention to detail and ability to work well in a team
- Strong communication skills and ability to provide excellent customer service
- Must be authorized to work in the UK
- Must be willing to work flexible hours, including evenings and weekends
- Knowledge of a booking system is a plus.
What Do We Offer?
We offer competitive pay, benefits, and opportunities for advancement within the company. Our warehouse is a fast-paced, dynamic environment and we are looking for candidates who thrive in that kind of atmosphere.
What is expected of you?
If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter for consideration. We look forward to hearing from you and the opportunity to welcome you to our team!
Proceed with your application below